My wife has an account in Bangalore and we have already been utilizing them for more than 6 months now. It has drastically simplified our weekend browsing, no uncertainties about that. 1 halt searching for the majority of the things and scheduled shipping, types far better than other websites. The massive problem is the quality of persons Operating both of those in buyer treatment and supply. They may retain tests your limits, whether or not you acknowledge late shipping and delivery, early shipping, expired products and solutions, spoiled vegetables, defective card device, missing products, cancelled goods, swapped solutions, the record goes on, and everytime You should hold reinforcing your requirements and restrictions.
Adjustments in weights are charged to our wallets and afterwards later in orders are additional towards the cart. Now Once i ordered in 2 orders there was adjustment of two rs Every single and 1 was with the product they mis-delivered and then refunded.
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Deliberately wanting to fool prospects. I positioned purchase two times back and also the shipping and delivery male contacted me only once to verify my handle. He was only a Culture clear of me and he said he couldn’t discover my handle and remaining for another site without having even informing me. Then i contacted customer treatment and they explained to he are unable to arrive now so rescheduled my get to up coming working day morning slot and i been given affirmation message that I'd acquire my grocery in morning slot. Future day i waited full day but no call no phrase from them, infact i made an effort to Speak to them but they no response after which you can later previous night in some way get in touch with matured to purchaser treatment plus they stated they misplaced order so would replace and get and acquire it delivered following day evening slot !
Check out discussion · bigbasket @bigbasket_com 8h Replying to @LiveFromALounge We experimented with reaching you on your registered Make contact with details. Nonetheless, there was no reaction from you. Kindly let us know your handy time or alternate cell variety.
! All of us chucked out your items, absolutely, and also deducted that individuals shall no longer be more likely to sequence bass and meat by utilizing bones through Big Basket. Somewhat unsatisfying!
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Their normal answers are We'll refund with no even being familiar with what customer is experiencing and 2nd click here we reorder product to suit your needs but that could be out there in next provide slot which might be 1 entire working day. So you order one thing and anticipate 2 times to get a miscalculation by them.
Their time slots are hardly ever influence for us given that You need to wait around one particular whilst day for supply. Then they have got Specific which they say two hour shipping and delivery but what you require is not really obtainable for Convey. Several times gained Incorrect orders, and today they need me to wait yet one more additional working day for an buy they misplaced.
Watch dialogue · bigbasket @bigbasket_com 9h Replying to @ARUNBHAKRI3 We will fully grasp your problem. Kindly acknowledge our sincere apologies to the inconvenience brought about for you. We've arranged a get in touch with from our workforce.
Check out dialogue · bigbasket @bigbasket_com 8h Replying to @TanuuKunal Thanks for sharing your particulars. We've been receiving this checked and will get back to you shortly by having an update. Kindly spare us a while.
* Quick search alternatives: Simply shop from your past buys with the assistance of SmartBasket, else use our various search choices: scan the bar code lookup, give voice commands, use filters on classes or brand names.
View conversation · bigbasket @bigbasket_com 8h Replying to @TanuuKunal We regret the inconvenience triggered. Could you you should aid us with your buy amount? We are going to do our best to help you.